NHS North Lincolnshire CCG achieves ‘Good’ rating

Published on Nov 25, 2020

NHS North Lincolnshire Clinical Commissioning Group (CCG) has been rated as ‘Good’ under NHS England and NHS Improvement’s NHS Oversight Framework for 2019/20, which was published today.

All 135 CCGs in England are evaluated each year for leadership, financial performance, planning and patient and public involvement. The NHS Oversight Framework for 2019/20 has replaced what was the CCG Improvement and Assessment Framework (IAF).

NHS England and NHS Improvement recognised that the CCG made a ‘well-deserved improved rating’ from last year, when the CCG had a rating of ‘Requires Improvement’. They went on to explain that this ‘reflects a key milestone in the progression of the headline rating over the past few years’.

Having recognised that this year has been particularly challenging, with the Covid-19 pandemic, they said: “We would like to take this opportunity to thank you and your teams for the work during 2019/20 and responding to the many challenges that you faced during the year to meet the health needs of your local population.”

NHS North Lincolnshire CCG’s Accountable Officer, Emma Latimer, said:

“I am delighted that this year the CCG has achieved an improved rating of ‘Good’. CCG staff, local health professionals, and our partners always strive to develop services and do the best for our population – and this improved rating is evidence of that dedication and collaborative work. I am personally very proud and grateful.

“I would also like to thank our CCG Board members for their outstanding support and setting the strategic direction that helped us to improve our rating so significantly.”

Chair, Dr Faisel Baig said:

“Considering the challenges we have all faced since the pandemic was announced earlier this year, I am so pleased that the CCG has achieved this improved rating. It is testament to the hard work and commitment of staff and our key partners, so thank you.”

Chief Operating Officer, Alex Seale said:

“The CCG has worked incredibly hard to improve the rating from ‘Requires Improvement’ to ‘Good’, so this is a great achievement that we’re very proud of.”

NHS North Lincolnshire CCG named regional winner in NHS Parliamentary Awards

Published on Nov 24, 2020

NHS North Lincolnshire Clinical Commissioning Group has been named regional winners and shortlisted for a national award, in the NHS Parliamentary Awards 2021.

The NHS Parliamentary Awards provides an opportunity for health and care organisations to engage with their local MPs, tell them about the work they do, and build or strengthen ongoing relationships.

NHS North Lincolnshire Clinical Commissioning Group (CCG) has been shortlisted in the Excellence in Primary Care Award category for their virtual reality pulmonary rehabilitation programme.

Lung patients in North Lincolnshire were the first in the UK to benefit from a pioneering virtual reality pulmonary rehabilitation programme – offered for the first time on the NHS from February 2020. NHS North Lincolnshire CCG successfully submitted a bid to NHS England to fund the programme for people in North Lincolnshire living with Chronic Obstructive Pulmonary Disorder (COPD) in late 2019.

GP practices in North Lincolnshire are now able to offer COPD patients a kit consisting of a virtual reality headset, wearable sensor and mobile data hotspot so that they can partake in pulmonary rehab exercises, led by a digital instructor, form the comfort of their own home. The immersive app places the wearer in a sun-kissed beachside training routine environment. Historically, pulmonary rehabilitation classes have typically been delivered in hospital outpatient departments by a physiotherapist.

All face-to-face pulmonary rehab programmes had to be suspended during the COVID-19 lockdown. But patients in North Lincolnshire were able to continue their rehab and in the comfort of their own home.

Dr Satpal Shekhawat, local GP and Medical Director for NHS North Lincolnshire CCG said:

“We are delighted that the virtual reality pulmonary rehabilitation programme has been recognised regionally, and nationally with this shortlisting.

“The programme has been greatly valued by our patients and the feedback we have received from them has been very positive. There are several benefits to virtual rehab; it delivers care closer to home, allows easy access and supports people equitably.

“During this pandemic, it has even helped patients with COVID-19 – when traditional rehab was suspended, our patients have continued to benefit from the virtual pulmonary rehabilitation programme.”

The awards ceremony is due to take place on Wednesday 7 July 2021 in Parliament, to which all nationally shortlisted nominees and their MPs will be invited.

For more information about the virtual reality pulmonary rehabilitation programme, please watch NHS North Lincolnshire CCG’s short video on their YouTube channel.

The full list of regional winners can be found here.

Dr Faisel Baig – This is an immensely challenging time for our NHS – please continue to work with us

Published on Nov 18, 2020

This is an immensely challenging time for our NHS – please continue to work with us 

Dr Faisel Baig, GP and Chair, Humber Clinical and Professional Leaders Board and NHS North Lincolnshire CCG

Dear Humber Residents

Coronavirus infection rates across the Humber area remain above the national average, with Hull and North East Lincolnshire having some of the highest infection levels in the country.

During this critical time, our National Health Service is working harder than ever.  Hull University Teaching Hospitals NHS Trust and Northern Lincolnshire and Goole NHS Foundation Trust are reporting record numbers of coronavirus patients being treated in their hospitals.  General practice teams are working at full pace to ensure patients have timely access and treatment, while also ensuring that all those requiring the flu vaccine, receive one.  General practice teams are also in discussions to ensure that, if and when an approved coronavirus vaccine arrives, there are plans in place to mobilise a vaccination programme immediately.  There are many other NHS services, for example, community services and mental health services, working just as hard, as are social care teams.

This is an immensely challenging time for our NHS.  We are doing our best to make sure all urgent patient needs are met, whether they are coronavirus related or not, while also clinically prioritising our patients on other waiting lists.  Many consultations will take place through telephone, video methods or online, but where there is a clinical need for a face-to-face appointment or someone is unable to access these remote methods, our NHS will ensure that a face-to-face appointment does take place.

We have significant numbers of staff away from work, either isolating or because they are unwell.  Our staff put a huge amount of physical and emotional effort into helping patients during the first wave of coronavirus, and as those efforts continue during this second wave, it is only natural that they are feeling some of the effects.

This is a humble message to remind you all of the pressure our NHS is under – please use it wisely but please do ensure you access care when you need it.  We do not want anyone who is unwell to be put off seeking help because of these circumstances.   You can contact NHS 111 (by calling 111 or through 111.nhs.uk), your General Practice team (by calling them, online or through the NHS app: nhs.uk/using-the-nhs/nhs-services/the-nhs-app) or if it is an accident or an emergency, then ring 999 or attend your local hospital accident & emergency department.

The best way everyone can help protect the NHS, so that it is able to treat those in most need during this time, is by:

Our NHS will continue to do its absolute best for you – please continue to work with us.

Best wishes

Dr Faisel Baig

Electronic system to improve patients’ end of life care shared nationally as best practice

Published on Nov 16, 2020

Details of an electronic system supporting people who are receiving end of life care in the Humber, Coast and Vale Care Partnership area, have been published nationally, to share with other health and care organisations as best practice.

The Electronic Palliative Care Co-ordination System (EPaCCS) is a palliative care shared record, which enables different health and care organisations to share information about a patient’s end of life preferences and care plans. GP practices, hospices, hospitals and other health and care providers are now using EPaCCS to transform end of life care for people in the area.

The Humber, Coast and Vale Care Partnership is made up of NHS organisations, local councils, health and care providers and voluntary and community organisations, which are working together to improve health and care across Humber, Coast and Vale – an area which includes the cities of Hull and York and large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.

The system, provided by software supplier Black Pear, was piloted across Scarborough, Ryedale, Vale of York and North Lincolnshire and is currently being rolled out further across the region, with planning underway to extend access to social care and care homes. There has been a significant uptake of EPaCCS during the COVID-19 pandemic. The system is accessible to clinicians working remotely, and by the end of October 2020, 3,579 EPaCCS records had been created.

The blueprints of the EPaCCS system have been shared online as part of the Global Digital Exemplar (GDE) Blueprinting programme. GDE blueprints are intended to help other NHS organisations to deliver digital capabilities more quickly and cost effectively than has been possible in the past.

Dr Avinash Pillai, GP representative for the Humber, Coast and Vale Local Digital Roadmap committee said: “We are delighted that our EPaCCS project has been recognised nationally. A lot of hard work has taken place alongside our system developers, Black Pear. We believe the system will really transform end of life care for our patients across the area.”

Dr Rumman Afsar, General Practitioner at the Birches Medical Practice in Scunthorpe said: “We can see the clear benefits of EPaCCS for our patients, but also for our clinicians. It allows the sharing of patient preferences and documents, such as the Recommended Summary Plan for Emergency Care and Treatment (ReSPECT) forms and advanced care plans, which play a vital role in helping clinicians across multiple settings to provide the best care possible for our patients.”

Dr Chris Stanley, General Practitioner at the Haxby Group in York and Hull added: “While EPaCCS is something end of life patients and their families will rarely get to hear about, behind the scenes it has made a considerable difference, allowing multiple agencies to work together and share information in a way that means everyone involved in the patient’s care and wellbeing is on the same page.”

The GDE blueprinting work stream forms part of the national Provider Digitisation Programme. These blueprints are a structured collection of knowledge assets and associated methodology for using them. They highlight important ingredients needed for sustainable health improvements such as organisational leadership and culture, clinical and staff engagement as well as the people and processes required.

The blueprint database is currently held on the NHS Futures platform here.

New Medicine Service in North Lincolnshire

Published on Nov 12, 2020

Residents across North Lincolnshire are being encouraged to take advantage of a free medicine advice service provided by pharmacists.

If you’re prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a free scheme called the New Medicine Service (NMS).

Pharmacists are experts in medicines who can help you with minor health concerns. As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses such as coughs, colds, sore throats, tummy trouble and aches and pains.

If symptoms suggest it’s something more serious, pharmacists have the right training to make sure you get the help you need. For example they will tell you if you need to see a GP, nurse or other healthcare professional.

Paul Robinson, Chair of Community Pharmacy Humber, said: “People often have problems when they start a new medicine. As part of the scheme, the pharmacist will support you over several weeks to use the medicine safely and to best effect.

“The service is only available to people using certain medicines. In some cases where there’s a problem and a solution cannot be found between you and the pharmacist, you’ll be referred back to your doctor.

“Essentially, we want to help people become familiar with their medicine and feel as knowledgeable and as comfortable as they can be when taking it.”

How will I know if I’m eligible?

The service is only available for those who have been prescribed a new medicine for these conditions:

  • Asthma
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Type 2 diabetes
  • High blood pressure
  • For people who have been given a new blood-thinning medicine

How do I join the scheme?

When you take your new prescription to your local pharmacy, ask the pharmacist if you can take part in the service.

You can also do this by calling your pharmacy if you are currently shielding due to Covid-19. Some pharmacies are now conducting online and video consultations, too. 

How does the service work?

You can talk to the pharmacist when you first start taking your medicine and ask any questions you may have about it. For example, you might want to know about side effects or how you can fit your treatment around your lifestyle.

Your second appointment:

You’ll have a follow-up appointment two weeks later, when you and your pharmacist can talk about any issues you might have experienced with the medicine. For example, if you’re not taking it regularly or are finding a tablet hard to swallow, your pharmacist can help you get back on track and work with you to find solutions to any issues.

Your third appointment:

You will have your last appointment a further two weeks later, when you can catch up with your pharmacist again to see how you’re getting on. The service then ends, but your pharmacist will always talk to you about your medicines when you need help.

Do I have to talk about my medicines over the counter in the pharmacy?

Any pharmacist providing the New Medicine Service must have a private consultation area. This is a separate room where you cannot be overheard, and most pharmacists in North Lincolnshire have one. All the discussions with your pharmacist can take place in person or by phone.

How long will each appointment take?

The appointments are designed to fit around you, but a typical consultation will take around 10-15 minutes.

If you, or somebody you know, would benefit from the New Medicines Service, contact your local pharmacy.

North Lincolnshire pharmacies offer virtual consultations to most vulnerable patients

Published on

We are here to help you.’ That’s the message from pharmacies to patients across North Lincolnshire ahead of the winter period.

The following months are likely to see a significant increase in pressure on health services due to the colder temperatures, when people tend to fall ill more often, and the continued battle against Covid-19.

But pharmacists are reminding people they are offering patients clinical advice in a range of formats to best suit the patient’s needs. These include consultations over the telephone, and in some pharmacies online or via video call, for those who may be particularly vulnerable if they were to contract Covid-19. Pharmacies also have a private consultation room for those who prefer to see a clinician in person.

Pharmacists are experts in medicines who can help you with minor health concerns. As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses such as coughs, colds, sore throats, tummy trouble and aches and pains.

If symptoms suggest it’s something more serious, pharmacists have the right training to make sure you get the help you need. For example they will tell you if you need to see a GP, nurse or other healthcare professional.

Paul Robinson, Chair of Community Pharmacy Humber, said: “A number of residents are shielding because they are more vulnerable if they contract Covid-19 and, as a result of this, many of their repeat prescription medicines are being delivered or are being picked up by friends or family on their behalf. Therefore, we want to remind this cohort of patients in particular that pharmacies are still very much here to help you where we can.”

“We are now conducting telephone, video, and in some places even online consultations so patients can receive advice and guidance from the comfort of their own home and, at the same time, reduce the risk of spreading the virus.”

“Many pharmacies are open until late and at weekends. You do not need an appointment. Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.”

“Pharmacies play an integral role in the healthcare system and we are committed to helping you as best we can – especially as we enter what will be a challenging winter period.”

Pharmacies can issue non-prescription medicines such as paracetamol, dispose of unwanted or out-of-date medicines and give advice on treating minor health concerns and healthy living.

Pharmacy technicians can also advise on how to take medicine safely, and help you understand the correct dose of new medicine.

If you, or somebody you know, would benefit from a telephone or virtual consultation, contact your local pharmacy.

Shining a spotlight on Safecare Network

Published on Nov 06, 2020

An update from Safecare Network

Safecare Network, North Lincolnshire’s GP federation announced some changes to its team, including the arrival of:

  • Nicki Chatterton (Chief Officer)
  • Dr Mubark Jajja (Chair)
  • Christine Buckley (Vice Chair)
  • Lindsey Lappin (Business Manager)
  • Dr Nadeem Akhtar (Board GP)
  • Dr Rubia Usman (Board GP) and
  • Dr Mutiat Salawu (Board GP)
Nicki Chatterton

The leadership and great efforts of Julie Killingbeck and Lucy Aisthorpe in helping the patients of North Lincolnshire during their time at Safecare, are recognised and really appreciated, as Julie and Lucy move on to new roles.

Safecare’s recently appointed Chief Officer, Nicki Chatterton, has a background in health management, including operational service management roles for Hull and East Yorkshire Hospitals, general practice management and regional business management for a leading private renal dialysis business, amongst other roles.

The team also recently appointed a new Chair, Dr Mubark Jajja, who has been a director of Safecare since its inception. Dr Jajja is a GP Partner at Ancora Medical Practice, he has worked at Scunthorpe General Hospital, and is Honorary Senior Lecturer for Hull York Medical School.

Dr Jajja

In addition to Nicki and Dr Jajja’s appointments, the team has also appointed a Vice Chair, Christine Buckley, who has worked locally in Scunthorpe for a number of years, as Practice Director of Ancora Medical Practice and Director of Ancora Healthcare, amongst other roles.

Safecare Network is a not-for-profit federation of all of the 19 North Lincolnshire GP practices, covering approximately 180,000 patients.

Safecare’s vision is to provide innovative, high quality healthcare for local communities by working in partnership with others. Safecare is unique in that it is one of a small number of federations nationally that has all practices within the locality, which means we are able to truly represent the views and needs of the patient population and practices of North Lincolnshire.

Over the past three years, Safecare has grown, and has been involved in setting up key services such as the Specialist Assessment for Frail and Elderly (SAFE), First Contact Physio (FCP) services, extended access for evening and weekend appointments, out of hours, and the Urgent Treatment Centre.

Safecare has been actively involved with North Lincolnshire CCG and other health and social care providers in the local response to the Covid-19 pandemic, helping to develop services that require partnership working to ensure the protection of patients from exposure to Covid-19.

This includes but is not limited to:

  • The Covid-19 isolation clinic – a primary care service for patients with moderate Covid-19 symptoms who must be triaged appropriately by a GP or Advanced Nurse Practitioner
  • Shielded Visiting Service – this was a weekday, 9.30-5pm GP based visiting service, purely for shielded patients with acute medical problems.
  • Community Response Team GP element (EA CV) – this is a 7 day, 8am-8pm GP role located at Global House, Scunthorpe. The GP gives advice and support to community health and social care teams.

The key objectives for Safecare in the future are to strengthen relationships with the local primary care networks to support delivery of services ‘at scale’ when appropriate, to continue our support for member practices and to ensure the sustainability and resilience of general practice across North Lincolnshire. Safecare plans to strengthen its visibility, as a key partner in driving forward the integration of health and care, and the future development of the ‘out of hospital care’ model in North Lincolnshire.

To read more about Safecare Network, please visit the website: www.safecarenetwork.co.uk

More NHS Volunteer Responders needed in areas across England

Published on

If you live in England there are important new opportunities to support your NHS and help to save lives as an NHS Volunteer Responder. Details of the volunteer roles and a sign-up link are here.

Previously registered volunteers are also encouraged to return to the scheme as the need for their services is rapidly increasing. If you have previously joined the scheme but have not recently been ‘on duty’, you can simply sign in again through the GoodSAM app or call 0808 196 3646 for advice.

The national volunteer scheme was set up by the NHS in England in March this year to help win the battle against COVID-19. It is supported by Royal Voluntary Service and the GoodSAM app, and will continue until at least March 2021.

The volunteers help people who are vulnerable to the virus to stay well by staying at home. They also directly support the NHS by delivering equipment and supplies, providing patient transport, and directing patients at NHS sites. Further ways to support the NHS are due to be announced shortly.

The scheme is operated through a smartphone app which means volunteers can set convenient times to go ‘on duty’. This makes it easy to fit around work, family or other volunteering commitments.

Volunteer safety is central to the scheme and NHS Volunteer Responders do not come into direct contact with COVID-19 patients.

Further information is on the NHS Volunteer Responders website.

FREE webinars to be held to raise awareness of mental health and suicide prevention

Published on Nov 02, 2020

The Humber, Coast and Vale Health and Care Partnership have joined forces with Hull City Council’s Public Health Team to launch a series of free webinars during the first two weeks of November – to coincide with Movember and raise awareness of mental health and suicide prevention.

The webinars, which are aimed at employers, employees and members of the public are designed to increase knowledge and understanding of mental health, particularly suicide prevention.  The webinars will include guest speakers talking about gambling, addictions, substance misuse, and hangover in the workplace. We also have some powerful stories from people with lived experience who have found the courage/support to continue to live.

According to the Office for National Statistics, there were 5,691 suicides registered in England and Wales in 2019 – which amounts to around one death by suicide every 90 minutes. Yorkshire and Humber had some of the highest rates in the country. A survey carried out by mental health charity Mind indicates that one in six employees has experienced depression, anxiety or unmanageable stress in the workplace.

Councillor Gwen Lunn, Portfolio Holder for Adult Services and Public Health, Hull City Council said:

 “We are excited to be working in partnership with the Humber, Coast and Vale Health and Care Partnership to offer these free webinars at a time when many people are experiencing challenges that are impacting on mental health and wellbeing. In addition to raising awareness of mental health and suicide prevention, the webinars will aim to help participants gain confidence to address and talk about these issues.”

Jo Kent, Suicide Prevention Lead for the Humber, Coast and Vale Health and Care Partnership, said:

“It’s great to be working alongside Hull City Council’s Public Health Team on these free webinars which will be vital for people across our local area. In Humber, Coast and Vale we continue to work collaboratively with a number of organisations, including local people and businesses, to prevent suicides from happening in our communities.”

The webinars are free to attend, and they will be taking place on the following dates:

  • Monday 2nd November (1:30-3pm) – Sexual Health, Lived Experience and Young People
  • Wednesday 4th November (10:30am-12pm) – Public Health, Autism and Suicide and Andy’s Man Club
  • Monday 9th November (1:30-3pm) – Substance misuse, Hope and Recovery and Gambling
  • Wednesday 11th November (10:30am-12pm) –Bereavement, 5 Ways to Wellbeing and Sudden Death

Volunteers from Hull and East Yorkshire Mind will also be on hand during the webinars to support attendees, should they find the sessions difficult or need any additional support going forward.

If you are interested in attending these free workshops, please visit Eventbrite to book your place. The events will be taking place over Microsoft Teams therefore an internet connection is required. To book your place, visit Eventbrite here https://www.eventbrite.co.uk/o/humber-coast-and-vale-health-and-care-partnership-31357592305

For attendees wishing to learn more about suicide prevention, there is also a FREE 20 minute training video available at www.talksuicide.co.uk. The training aims to help individuals to SPOT the signs when someone may be feeling suicidal, how to SPEAK to them openly, and how to SIGNPOST them to professional support and services. There is also a range of resources for businesses wanting to roll this training out to their team. Request a free business pack at www.talksuicide.co.uk/employers


Further information:

The Humber, Coast and Vale Health and Care Partnership is a collaboration of health and social care organisations who are working together to improve health and care across our area.

The Humber, Coast and Vale area stretches along the East coast of England from Scarborough to Cleethorpes, incorporating the cities of Hull and York and large rural areas across Northern Lincolnshire, North Yorkshire and the East Riding of Yorkshire, with a total population of around 1.7 million people.


Northern Lincolnshire to move into Tier 2 Covid Alert Level

Published on Oct 29, 2020

After close discussions with Government and Public Health, North Lincolnshire will move from local COVID alert level medium to local COVID alert level high from 00.01 on Saturday, 31 October.

This means further restrictions will be put in place to prevent the spread of the virus:

  • People must not meet with anybody outside their household or support bubble in any indoor setting, whether at home or in a public place
  • People must not meet in a group of more than six outside, including in a garden or other space
  • People should aim to reduce the number of journeys they make where possible; if they need to travel, they should walk or cycle where possible, or plan ahead and avoid busy times and routes on public transport.

For further details about what this means, please click here.