Equality and Inclusion

Accessible information

North Lincolnshire CCG has events and opportunities throughout the year which enable local people to become involved in shaping local services.

These can include topic-specific focus groups, workshops and online surveys alongside stands at events throughout the year across North Lincolnshire.

The CCGs Governing Body and Primary Care Committee meetings are open to the public, as is the CCG Annual General Meeting.

North Lincolnshire CCG is committed to ensuring that any public involvement event it holds caters for the needs of all local people and therefore provides:

  • British Sign Language (BSL) interpreters on request
  • Hearing loops within event venues
  • Wheelchair accessible venues
  • Halal / vegetarian catering where possible/ required
  • Language interpreters on request
  • Papers/ agendas in accessible formats including large print or coloured paper on request

Also, upon request, we can provide any of our information in a wide range of formats including:

  • large print / different coloured paper or text
  • Easy Read
  • braille
  • recorded onto a tape
  • alternative language

To find out more, simply contact us by:

  • emailing NLCCG.ContactUs@nhs.net
  • calling us by telephone on 01652 251000

Interpreter Service

To assist you with face to face or telephone contact with us, we can also arrange for you to be supported by:

  • British Sign Language interpreters
  • foreign language interpreters (face to face or telephone)

Our aim is to make sure you can access our services so if your needs are not covered by the information on this page, please let us know.

Engaging with our diverse community

We need to ensure we hear the views of local people from a variety of backgrounds and experience, including from those with protected characteristics.  The CCG has a duty under the Equality Act 2010 to protect against discrimination.

The CCG is always looking to further develop our relationships with our local voluntary sector and support groups to ensure they can be involved in our work.  We speak to groups about the best way to engage with them, making sure there is an effective way for them to provide feedback and to help our understanding of local need.

We maintain a list of local community groups, and examples of some of those we meet with are:

  • Carers Advisory Partnership
  • Maternity Voices Partnership
  • Winterton Seniors Forum
  • North Lincolnshire Youth Council
  • Crosby Community Association
  • Scunthorpe Central Mosque

The needs of our diverse communities are always considered as part of an Equality Impact Assessment for every piece of work, and we ensure all venues used for meetings and events are fully accessible.

Our Communications and Engagement Team work closely with our Lay Member for Equalities and Diversity through a CCG working group to consider how we align our engagement to the Equality Delivery System 2 (EDS2).  EDS2 is a mandatory NHS England standard that requires NHS organisations to show how they are improving outcomes for people who share protected characteristics as defined by the Equality Act 2010.

The North Lincolnshire Equality and Inclusion Forum

The CCG is a partner on the North Lincolnshire Equality and Inclusion Forum, which is held to share best practice and develop effective engagement with protected characteristics groups locally to influence publicly-funded services.  Partners include the local Police, North Lincolnshire Council, Ongo, Northern Lincolnshire and Goole NHS Foundation Trust, Rotherham, Doncaster and South Humber NHS Foundation Trust, North Lindsey College, Healthwatch North Lincolnshire, East Midlands Ambulance Service and Humberside Fire and Rescue.

The Forum has enabled the CCG and public sector partners to develop a wider reach into diverse communities to inform and engage, with a view to developing responsive services that meet diverse needs and reduce health inequalities.

What are health inequalities?

Health inequalities are the differences in the health of different parts of the population.  The CCG is committed to addressing health inequalities and understand that some groups of people experience different access, experience and outcomes when they use NHS services.

The causes of health inequalities are complex, and include lifestyle factors, discrimination and also wider determinants such as poverty, housing and education. Health inequalities exist between socioeconomic groups, ethnic groups and between men and women.

What do we know about North Lincolnshire?

The Joint Strategic Needs Assessment (JSNA) provides information on our local population and their health.  Further information on the North Lincolnshire JSNA can be found at: http://nldo.northlincs.gov.uk/IAS_Live/sa/

North Lincolnshire has an estimated population of 170,800 residents.  We know there is a 10 year gap in life expectancy between our most and least disadvantaged communities in North Lincolnshire.  The incidence of diseases such as lung cancer, chronic lung disease, atrial fibrillation and chronic kidney disease are above the national average.  More people are living with long term conditions such as diabetes, chronic pain and dementia.  You can read more about the health of our population in the North Lincolnshire Public Health Annual Report: http://nldo.northlincs.gov.uk/IAS_Live/sa/jsna/public-health-reports

The most recent public health outcomes data tells us that the health of residents of our 20% most deprived neighbourhoods is significantly worse than the North Lincolnshire and England average.  Understanding local health inequalities is vital to planning an inclusive and targeted approach to engagement.

We would like to speak to you!

If you feel the CCG is yet to visit and speak with your community, or if you wish us to visit again, please get in touch with Engagement Manager, Kirsten Spark at kirsten.spark@nhs.net or 01652 251000.