Current opportunities to tell us what you think

A range of active surveys and health consultations are featured here that are seeking views from people like you.

They are your chance to have your say on health issues important to you and to help shape the healthcare services and policies of the future.

 

Been to A&E recently? Take our survey to tell us why

During the coronavirus pandemic, the way people used NHS urgent care services changed. To better understand how we can continue to offer the treatment you require, we need your feedback. If you’ve visited A&E in the last 12 months, just complete our 3-minute online survey hereThe closing date is 9 August 2020.

 

Primary care COVID-19 survey

Healthcare services have adapted very rapidly throughout the Covid-19 pandemic to maintain and attend to peoples’ health care needs.

We are now seeking feedback from patients and the public on your experiences and use of GP services to help inform our future decision making.  There are a number of ways you can complete the survey which closes on 17 August 2020:

  • You can complete our survey online by clicking here – this link will work on laptops, PCs, tablets and mobile phones.

 

  • If you would prefer to complete the survey over the telephone, please contact us on 01652 251067 and leave your details so that we can call you back.

 

  • If you would like a paper copy of the survey that you can return via Freepost, please contact us on 01652 251067 and leave a message, or email your name and address to us at  embrace@nhs.net

Citizen’s Panel

North Lincolnshire CCG also supports people from North Lincolnshire to be involved in the Citizen’s Panel for the Humber Acute Services Review.  The Citizen’s Panel listen to information about the challenges facing our local health system and provide a community perspective on proposals for change.

The Panel will be involved in developing and reviewing possible solutions to these challenges. They are asked for ideas about how we can engage with the wider community to obtain their views about these proposals.  The views and ideas put forward by the Citizen’s Panel will be considered by the decision makers.

Members of the Citizen’s Panel are supported by their local Clinical Commissioning Group Engagement Team in their role and will have opportunities throughout the process to discuss any concerns or needs.

You can read the report from one of their meetings here    https://humbercoastandvale.org.uk/wp-content/uploads/2019/03/Feedback-from-CP-meeting-12.12.18_complete.pdf

For more information about the Humber Acute Services Review, or to find out more about the events please visit: https://humbercoastandvale.org.uk/humberacutereview/

Supporting you to be involved

We recognise that patient and community representatives who give their time and skills to work with us should receive fulfilment from their role, developmental opportunities and respect for the contribution they make.  We highly value their contribution and the difference it can make for service users and improvement in health services.

We provide robust training for our patient and community representatives. We currently have patient and public representatives getting involved and supporting our work in different ways:

  • Lay members on our Governing Body
  • Procurement – When commencing a procurement process it is essential that patient representatives are involved to ensure that the patient voice is central to any decisions. One of our community members was recently supported to take part in the procurement panel for a new Integrated Muscoskeletal and Pain Service, from evaluation through to consensus meetings.
  • As a member of our Patient and Community Assurance Group
  • As North Lincolnshire members of the Citizen’s Panel for Humber Acute Services Review

Our Communications and Engagement Team are responsible for supporting patient and community representatives.  This support includes:

  • providing timely and clear information on each activity (including hard copy information as requested) including instructions as to what preparation may be required and what will be expected from them during the activity
  • offering training sessions and updates on changes to how the NHS works and how local services are provided
  • helping and supporting representatives as they carry out activities
  • advising on how to deal with any difficulties and providing guidance with situations that are new
  • providing correct and up to date information, sent in an agreed way and format (such as email or post)
  • treating the community representative as a full member of any committee/ meeting
  • holding meetings or events at an accessible venue at an appropriate and convenient time, regularly reviewing these arrangements with group members to ensure suitability

If you would like to get involved, please contact our Engagement Team on 01652 251067 for a chat.