GP services

We’re here to help you.

We want to ensure you get the help and advice you need in the safest way during the pandemic.

For coronavirus information, please click here.

Call, go online or use the NHS app

If you are ill or hurt and need help fast, but it is not a 999 emergency:

  • Call 111, open 24/7. Your call will be answered by a highly trained operator who will be able to diagnose your symptoms quickly and easily in the convenience and safety of your own home.
  • Go to
  • Use the NHS app

The online services ask you a series of questions to help identify your symptoms and recommend safe and appropriate action to take.

This could include:

  • arranging for a prescription to be available for collection from a pharmacy
  • booking an appointment at an Urgent Treatment Centre
  • arranging an online consultation with a GP
  • a telephone or video consultation with a clinical professional.

Make an appointment at your local GP practice

Did you know you can access a variety of GP services online? Click here to find out more.

Contact your local GP practice to find out how they would like to set your appointment up, via the telephone or video call, or they may want to see you in person if they think it is needed.

Help us to help you

Be prepared, plan ahead and stock up on:

  • Day-to-day medicines like paracetamol and ibuprofen
  • Plasters to cover up scratches, cuts and bruises
  • Sun cream for hot weather
  • Water to keep your body hydrated.

For more helpful advice and tips on self care, visit One You.

If you have a medical emergency, dial 999

If you need help now, but it’s not an emergency, go to or call 111